CRM Evaluation

CRM analytics can lead to better and more productive customer relationships through the evaluation of the organization's customer service, analyzing the customers and verifying user data. CRM analytics can lead to improvement in supply chain management -- lower inventory and speedier delivery -- and thus lower costs ... CRM or Customer Relationship Management is a system which aims at improving the relationship with existing customers, finding new prospective customers, and winning back former customers. This system can be brought into effect with software which helps in collecting, organizing, and managing the customer information.

CRM Services

In the current era of intense competition and demanding customers, developing close and cooperative relationship with customers has become imperative. The management gurus have been studying with interest the various disciplines of marketing, such as channels, services marketing, business to business marketing, advertising and are actively engaged in exploring the conceptual foundation of managing relationship with customers. So, to cater, concentrate and focus on managing these relationships between company and customer, the concept of CRM SERVICES came into being. Businesses grow when they maintain healthy relationships with their customers. For your local deli, that might mean a quick chat to go with your pastrami sandwich. But for companies with more complex operations, customer relationship management (CRM) software is often essential.

Business CRM solutions

360 ° Customer view : Enjoy unrivaled flexibility with mobile CRM capabilities. CRM on the run from any device, anytime and anywhere!

Enhanced track and trace : Enjoy unrivaled flexibility with mobile CRM capabilities. CRM on the run from any device, anytime and anywhere!.

Focus on Selling, rather then following the customer: Enjoy unrivaled flexibility with mobile CRM capabilities. CRM on the run from any device, anytime and anywhere!

highly scalable to suit your business need: Can be upgraded after sales support, Purchase & Inventory modules.

Customer Satisfaction

CRM assists the business organization in identifying, selecting, acquiring, developing and retaining current and potential customers that are profitable to the organization. The basic objective of all CRM activities is to enhance customer satisfaction so as to secure customer loyalty and improve customer retention.